Cancellation
If you no longer need water service, you may request to cancel your account. Please note that cancellation of service will require removal of the water meter. Our staff will coordinate the process and provide any additional details needed.
How to cancel water service
To request a cancellation, please submit the required documents listed below.
Cancellations may be submitted by:
- Online: Sharylandwatersupply.freshdesk.com
- E-Mail:
This email address is being protected from spambots. You need JavaScript enabled to view it. - In person: Drop off your application at our office Monday through Friday, 8:30 AM to 4:30 PM at 321 S Shary Blvd, Alton Tx 78573
Required Documents
All required items must be submitted before a cancellation can be processed:
- Cancellation Form (must be signed and notarized)
- Valid picture ID
How To Video
Coming Soon
After submitting your cancellation request, our team will review it and contact you within 3 to 4 business days if additional information or clarification is needed.
