A Sharyland employee assisting a customer


When is my payment due?

The Corporation mails out all bills on or about the 1st of the month. Customers should receive their monthly bill within the first week of the month. If you are not receiving your bill, please contact us to ensure we have the correct mailing address on file.

All bills will be due by the date indicated on the bill (showing approximately 15 days to pay, after which a $5.00 Late Payment Fee shall be applied). A bill is considered delinquent if not paid by close of business (5:00 pm) on the due date.

For information regarding account balances, please refer to your bill. Customers can also check their balance by calling our automated system at 1 (877) 583-8734, signing into our Online Bill Pay Portal or calling our office at (956) 585-6081.

Contact Information

Location & Hours

  • 321 S. Shary Blvd, Alton, TX
  • 8:30 AM - 4:30 PM, Monday - Friday (Office)

  • 8:00 AM - 5:00 PM, Monday - Friday (Drive Thru)

  • * New Water Service Applications are taken:
    8:30 AM - 4:00 PM, Monday - Friday